01 / INBOUND
Conversation lab
Routine scenario creates a caller, qualifies their request and reserves an available demo slot.
GRIFFIN LEADS / OPERATIONS
Every call. A next step.
Your HVAC front desk, from missed call to booked visit.
DEMO MODE Messages, appointments and alerts are simulated. Nothing is sent to a phone, calendar or on-call technician. Data stays in this browser.
Interactive
02 / NEXT ACTION
Lead & appointment
One booking per slot. Weekdays at 9am, 11am and 2pm Eastern. External calendar conflicts are not checked.
Appointment ledger
03 / AUDIT TRAIL
Automation activity
04 / ACCOUNT
Ready for a live connection
Phone & SMSNot connected
Needs a Twilio account, SMS-capable number, approved messaging setup, signed webhooks and delivery receipts.
Booking calendarNot connected
Needs Google Calendar or Microsoft 365 authorization, a target calendar and conflict checks.
Emergency routingNot connected
Needs a verified on-call destination, acknowledgment deadline and fallback contact. Demo alerts remain in the activity log.
Demo operating defaults
Service ZIPs: 33101, 33130, 33131, 33301, 33304, 33401.
Office hours: Monday–Friday, 8am–5pm Eastern.
Automation: immediate response, including after hours.
Qualification: name → ZIP → issue → address.
Safety keywords interrupt qualification for human review.